LD
Lauren D
1 reviews | Active since Dec 2020
24 Jun 2023, 16:17
Most disappointing service as a 3rd party
The most disappointing customer service as a 3rd party. You would think with their client being liable for our damages that they will atleast call or email us back. 3rd week and still nothing
Helpful (0)
Replies (4)0
Replies (4)
Santam's replyOfficial
24 Jun 2023, 16:21Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply24 Jun 2023, 16:21
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's replyOfficial
26 Jun 2023, 09:21Good day
In order for us to assist with complaints regarding third party claims, we require the claim number and we note that it has not been provided.
May you please provide the claim number in order for us to assist?
Regards
Client Care Team
In order for us to assist with complaints regarding third party claims, we require the claim number and we note that it has not been provided.
May you please provide the claim number in order for us to assist?
Regards
Client Care Team
Santam's reply26 Jun 2023, 09:21
Official
Good day
In order for us to assist with complaints regarding third party claims, we require the claim number and we note that it has not been provided.
May you please provide the claim number in order for us to assist?
Regards
Client Care Team
In order for us to assist with complaints regarding third party claims, we require the claim number and we note that it has not been provided.
May you please provide the claim number in order for us to assist?
Regards
Client Care Team
LD
Lauren D's updateReviewer Update
26 Jun 2023, 09:43Hi Santam
Here is the Claim number. To date I have sent almost 7 emails and not had one response from Santam.
Claim *** - S Benton - Our Ref 93/00030/23 - Motor Claim with Recovery
Here is the Claim number. To date I have sent almost 7 emails and not had one response from Santam.
Claim *** - S Benton - Our Ref 93/00030/23 - Motor Claim with Recovery
LD
Lauren D's update26 Jun 2023, 09:43
Reviewer Update
Hi Santam
Here is the Claim number. To date I have sent almost 7 emails and not had one response from Santam.
Claim *** - S Benton - Our Ref 93/00030/23 - Motor Claim with Recovery
Here is the Claim number. To date I have sent almost 7 emails and not had one response from Santam.
Claim *** - S Benton - Our Ref 93/00030/23 - Motor Claim with Recovery
LD
Lauren D's updateReviewer Update
26 Jun 2023, 09:45Claim ***
LD
Lauren D's update26 Jun 2023, 09:45
Reviewer Update
Claim ***