money debited twice with no policy active.

<p>RIDICULOUS COMPANY ETHICS FROM Santam Insurance. It's nice to see some people being helped. I received a quote from Santam, declined the quote and ended up being debited for two months worth of premiums which were never supposed to happen anyway. I then needed to jump through hoops to get any sort of responce with regards to this matter. Eventually someone contacts me and says they are so sorry, they admit someone in the company made a mistake and they promise me that if i do not go to reverse the debit order at the bank they will do an urgent refund of my money , whereas otherwise it would take 21 days.......iITS BEEN 21 DAYS REGARDLESS. AND NOW YOU REFUSE TO GIVE ME FEEDBACK OR ANY SORT OF REPLY TO MY EMAILS. You are as good as ******* in my eyes.... you have ****** money from me, and you refuse to give it back. I will never recommend you to any one.</p>