1 reviews | Active since May 2016

15 Mar 2017, 16:59

MacBook Claim

<p>MacBook gets damaged lodge a claim only to find it wasnt added to my policy, Santam accept fault but almost 2 weeks on and still hasnt been resolved... Get email today to ask to send out a assessor, I need this unit replaced asap! very poor service compared to past claims.</p>

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Replies (1)
Santam
Santam's reply16 Mar 2017, 08:56
Official

Dear Jason,

Thank you for your post above. We are sorry to hear about your frustration.

We will immediately investigate this matter and provide feedback once concluded.

Thank you kindly.

Stephan Olivier

Client care media manager