MZ
Marita Z

1 reviews | Active since Jul 2013

23 Jun 2016, 07:25

Like I said.... Onepet's customer service SUCKS!

<p>A double debit order went of on 3rd of June, it is now 3 weeks later and I still haven't received my refund. One of many encounters that I had to follow-up with them again and again and again just in June!!!!!!!!!!!!!!!!! No wonder I decided to cancel.... which I also had to follow up on numerous times. Eich!!!!!</p>

0
Replies (1)
Santam
Santam's reply23 Jun 2016, 07:53
Official

Good day

Thank you for your post. Please note that Santam does not underwrite OnePet.

We advise you to contact Zurich Insurance Company, as they can assist you with your complaint.

Thank you and kind regards

Kurt Koopman

Client Care Manager