SL
Siviwe L

1 reviews | Active since May 2018

30 May 2018, 08:07

lack of transparency

I am totally disappointed, I joined this company on the 25th of May 2018, no pro rata was mentioned I was only informed of it yesterday but the first premium is to be deducted on the 1st of June, now Im told that Im liable for the prorata and to be deducted today which I never agreed to as in the first place it was never introduced to me

0
Replies (1)
Santam
Santam's reply30 May 2018, 08:28
Official

Good morning,

Thank you very much for your post.

We will liaise with the underwriters and will provide feedback once we have received feedback from them.

Thank you kindly.

Stephan Olivier

Client care media manager