NK
Nicole K

1 reviews | Active since Mar 2014

21 Jun 2017, 10:06

Lack Of Feedback

<p>Went through a quote call with a consultant of Santam yesterday , Spent 20 + minutes on my cell phone within my working hours because they cannot accommodate flexi hours . </p> <p> </p> <p>Had to give serial numbers of specified items and requested they call me after 5 , Was told they cannot do this but will call tomorrow 21.06.2017 at 9 : 30 ( my tea time )</p> <p> </p> <p>No call received –</p> <p> </p> <p>So besides the fact I could not finalise my household content I was watining in my tea time today for a call back which never happened .</p> <p>Starting stages of getting insurance and already no service , Shocked by the service provided by this company .</p> <p> </p>

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Replies (1)
Santam
Santam's reply21 Jun 2017, 10:35
Official

Good day

Thank you for your post.

We apologise for the frustration experienced with regards to the quotation request.

We will be in contact with you shortly.

Thank you and kind regards

Kurt Koopman

Client Care Manager