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Nikita N

1 reviews | Active since Aug 2010

24 Oct 2022, 12:47

Keeping to your word speaks volume Akhona!

I called in to amend the quote that I had completed, Akhona answered the call. The person with whom I had initially spoken to was not available. I told her it is okay I will call back another time, Akhona asked whether she could assist me and proceeded to reassure me that she would. I asked for a call back at a specific time. She called me back right on time. She followed through and kept to her word. That speaks a lot about way in which Santam treats their clients. Thank you Akhona for your professional, attentive to detail, prompt and speedy assistance but most of all keeping to your promise.

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