*********** Insurer

I am writing this review as a third party involved , the date of event is 24 February 2025 and to date no contact has been made to the third party. 1.Policy holder shared information of the third party and kept following up no response. 2. Policy holder requested that I also push on my side as the third party because he is not getting joy. Today marks 2 days after a month since the claim was submitted and no action has been made by Santam the insurer .

As a third party involved this is incompetency at a highest level. I will never even consider Santam as an insurer after this experience it is unacceptable.