1 reviews | Active since May 2016

04 Nov 2022, 20:08

Insurance Nightmare

I had an accident on the 10 September 2022 and my claim was settled on the 3 November 2022. Disgusting service, pathetic customer service and a company that is totally unsympathetic to its customers. The worst i ever thought an insurance company could be. Whole claims process needs an overhaul!!

0
Replies (3)
Santam
Santam's reply04 Nov 2022, 20:26
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
's update04 Nov 2022, 23:22
Reviewer Update
Its client care and your assors .
Santam
Santam's reply07 Nov 2022, 07:25
Official
Good day sir,

Kindly provide us with the claim and/or policy number to be able to assist?

Thank you and kind regards
Client care