DB
Dexter B
1 reviews | Active since Jan 2019
16 Oct 2020, 21:00
Insurance disservice
We submitted a third party insurance claim in February 2020 with all the documents required to Santam. To date, 16/10/2020 the issue is not resolved. To top it all the person we are dealing with does not seem to be bothered by our persistent nagging enquiring about the claim. He takes time to respond, does not keep to his promise, and is not honest in all the dealings.
Helpful (0)
Replies (1)0
Replies (1)
Santam's replyOfficial
19 Oct 2020, 08:23Good morning,
Thank you for your post.
We are really sorry to hear about your frustration.
We will investigate and get back to you within 3 working days.
Kind regards
Stephan Olivier
Client care media manager
Thank you for your post.
We are really sorry to hear about your frustration.
We will investigate and get back to you within 3 working days.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply19 Oct 2020, 08:23
Official
Good morning,
Thank you for your post.
We are really sorry to hear about your frustration.
We will investigate and get back to you within 3 working days.
Kind regards
Stephan Olivier
Client care media manager
Thank you for your post.
We are really sorry to hear about your frustration.
We will investigate and get back to you within 3 working days.
Kind regards
Stephan Olivier
Client care media manager
Best regards,