Insurance compalin

Item: Santam
Rating: 1
Author: Philisiwe N

I need to find out whats taking so long for you to process the claim? Your client is busy driving his car while. Im suffering here because of their neglegance! And your consultants have the nerve to tell me that they have 60 days to.process any claims. What about my time? This is one thing i cannot tolerate at all. I need an urgent answer. And i want my car fixed as soon as.possible. I have waited long enough for your nonsense

Helpful (0)

Replies (2)

Santam's replyOfficial

25 Oct 2021, 09:37

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Best regards,

Santam's reply25 Oct 2021, 09:37

Official

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Best regards,

Santam's replyOfficial

25 Oct 2021, 10:25

Good day,

Thank you for your review.
We note you have also posted a complaint on Facebook.
The matter is receiving the necessary attention and have we requested legal management to attend and revert back asap.

Thank you and kind regards
Stephan Olivier
Client care media manager

Best regards,

Santam's reply25 Oct 2021, 10:25

Official

Best regards,

Insurance compalin

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