ES
ELPHAS S

1 reviews | Active since Aug 2012

11 Nov 2015, 16:10

INSURANCE CLAIM REJECTION ***

After a gentleman driving a Santam insured company vehicle passed out on the road and drove onto my vehicle , i was instructed by Santam to submit my claim , which i did . After a month , they responded rejecting my claim on the basis of \sudden emergency"which i find extremely unfair considering that the driver did not dispute.<br> <br> Santam rejection :<br> <br> Without prejudice or admission of liability.<br> <br> We refer to the abovementioned and your claim against our insured<br> <br> From the information at our disposal and having thoroughly investigated the version of event"

0
Replies (1)
Santam
Santam's reply12 Nov 2015, 07:18
Official
Hello ELPHAS,

Thank you for your posting.

We understand that you are not happy with the rejection of the claim.

We will investigate this matter and will provide you with feedback once concluded.

Thank you and kind regards.

Stephan Olivier
Client care media manager