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Noloyiso N
1 reviews | Active since Oct 2024
11 May 2026, 10:53
Insurance claim
I submitted a claim in March. Until today I must phone Santam every day and all the time the response is the same from Mongameli. He hasn’t received any response from the assessor. He will phone the assessor and come back to me. Something that has never happened. Everyday I must call him and remind him. Really. I can’t deal this mediocre performance. I feel like I’ve done something wrong whereas it was their stupid client who didn’t tie the Jojo tank on an open trailer that bumped my car Mongameli further thought I’m stupid buy giving me the number that I must track feedback online. Really.
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Replies (6)0
Replies (6)
Santam's replyOfficial
11 May 2026, 11:07Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply11 May 2026, 11:07
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
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Noloyiso N's updateReviewer Update
13 May 2026, 12:40If I can give Santam a zero rating, I would do it in several times . They are not moved by these massages. To them mediocricy is the standard and agenda of the day. You need to contact them every day.
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Noloyiso N's update13 May 2026, 12:40
Reviewer Update
If I can give Santam a zero rating, I would do it in several times . They are not moved by these massages. To them mediocricy is the standard and agenda of the day. You need to contact them every day.
NN
Noloyiso N's updateReviewer Update
13 May 2026, 12:42All consultants and managers are trained like that. Full of empty promises. They will give you a number to contact s manager knowing vey well that the same number will direct you to check status of your claim online🥹
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Noloyiso N's update13 May 2026, 12:42
Reviewer Update
All consultants and managers are trained like that. Full of empty promises. They will give you a number to contact s manager knowing vey well that the same number will direct you to check status of your claim online🥹
Santam's replyOfficial
13 May 2026, 13:03Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply13 May 2026, 13:03
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
NN
Noloyiso N's updateReviewer Update
13 May 2026, 15:46Promise to contact me made as usual. To Santam empty promises is business as usual. It is an approved Santam operating standard
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Noloyiso N's update13 May 2026, 15:46
Reviewer Update
Promise to contact me made as usual. To Santam empty promises is business as usual. It is an approved Santam operating standard
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Noloyiso N's updateReviewer Update
14 May 2026, 08:44I did send the claim number nothing happened. May be taking this to court with your client will be the best solution .
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Noloyiso N's update14 May 2026, 08:44
Reviewer Update
I did send the claim number nothing happened. May be taking this to court with your client will be the best solution .