MJ
Mastura J

1 reviews | Active since Apr 2024

25 Apr 2024, 14:37

Insurance Claim

I would like to share my pleasant experience with the assessor, Mr Idris Mooideen from Santam.

As he spoke to me, I could sense the sincerity in his voice and the genuine concern he had for my situation. It was evident that he was truly invested in helping me and ensuring that I was okay.

My past experience with the consultants at Santam was not satisfactory when it came to client-friendliness. The consultants did not seem to prioritise the needs of their clients, which resulted in a frustrating and snail-pace experience.

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Replies (1)
Santam
Santam's reply25 Apr 2024, 14:43
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.