BS
Bangilizwe S

1 reviews | Active since Mar 2021

11 Oct 2022, 12:24

Insurance

Was not happy with the way Santam treated me when my car had an accident I told the assessor that I was not happy with quotation prices where inflated to the extent that I decided to cancel my insurance I had to pay for my the damages on my car and spend only R6000.00 but the assessor approved as quote of R 47 000.00. What a ridiculous amount to fix a rear door . What is so worse I tell the assessor that I'm not impressed with the quote and he ignore me Santam don't care about their customers.

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Replies (4)
Santam
Santam's reply11 Oct 2022, 12:46
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam
Santam's reply11 Oct 2022, 13:17
Official
Good day,

Thank you for your review.
In order for us  to assist and investigate could you please provide us with the claim number?

Thank you and kind regards
Client care
BS
Bangilizwe S's update13 Oct 2022, 09:24
Reviewer Update
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Santam
Santam's reply13 Oct 2022, 10:29
Official
Good day,

Thank you very much.
Regards
Client care