KM
KELELLO M
1 reviews | Active since Sept 2024
26 Nov 2024, 13:56
INCORRECT PREMIUM DEDUCTED
END OF OCT'24 I WAS DEBITED INCORRECT PREMIUM AMOUNT, THEN I REVERSED THE PAYMENT AND CALLED SANTAM THAT THE AMOUNT THEY DEBITED ME IS MORE THAN WHAT WE AGREED ON, AND ASKED THEM TO DEBIT THE CORRECT AMOUNT WHICH THEY NEVER DID. THEN AGAIN ON THE 25/11, I WAS DEBITED THE INCORRECT AMOUNT, 26/11 I CALLED BUT STILL NO ASSISTANCE. I CANT KEEP REVERSING THE MONEY AS THE BANK CHARGES ME, INCONVENIENCE ON ANOTHER LEVEL
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Replies (2)0
Replies (2)Santam's replyOfficial
27 Nov 2024, 07:04Good morning,
Please provide us with your policy number to enable us to assist herein?
Thank you and regards
Client care
Please provide us with your policy number to enable us to assist herein?
Thank you and regards
Client care
Santam's reply27 Nov 2024, 07:04
Official
Good morning,
Please provide us with your policy number to enable us to assist herein?
Thank you and regards
Client care
Please provide us with your policy number to enable us to assist herein?
Thank you and regards
Client care
KM
KELELLO M's updateReviewer Update
27 Nov 2024, 08:18Good Day,
My policy no is ***
My policy no is ***
KM
KELELLO M's update27 Nov 2024, 08:18
Reviewer Update
Good Day,
My policy no is ***
My policy no is ***
