INCORRECT INFORMATION AND POOR SERVICE

TODAY I SPEND 2HOURS ON CALL WITH SANTAM AND STILL I GET DIFFERENT INFORMATIONS in a period of less than 30days this is my second complain about santam i just called the customer service and m told a lot of things which i do not understand m told the premium to be deducted from my account would be R1000 + which is totally different from the amount on my policy documents. I CAN TELL SANTAM THIS IF YOU DEBIT MY ACCOUNT WITH THE AMOUNT WE DID NOT AGREE ON,I WILL REVERSE THE DEBIT ORDER AND CANCEL THE POLICY...SIMPLE