MS
Mymoona S

1 reviews | Active since Aug 2011

29 Jan 2026, 09:45

Incorrect Billing

I have emailed you on the 26 January 2026 with my invoice as per the consultants request. Today, 29 January 2026, and still no feedback. WHY ARE YOU CHARGING ME 2 x pro rata, for my devices. I had 2 devices insured by MTN/SANTAM, there is 2 x pro-rata for the 1 device, and 2x pro-rata for the 2nd device. All the pro-rata's per device is for the same dates 23/12/2025 to 31/12/2025.

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Replies (1)
Santam
Santam's reply29 Jan 2026, 09:50
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care