MJ
Mareldia J

1 reviews | Active since Feb 2013

12 Jul 2018, 12:00

*********** staff and company

Still waiting on feedback re calculations as well as paying less than insured amount. It's been months later and still no reply.

0
Replies (1)
Santam
Santam's reply12 Jul 2018, 12:49
Official

Good day Mareldia,

We sincerely wish to apologise for this. This is not how we do business and surely not how we treat our valued clients.

This has been escalated to management at the Direct contact centre to immediately intervene and assist and resolve this matter.

Kind regards.

Stephan Olivier

Client care media manager