ZN
Ziningi N
1 reviews | Active since May 2013
25 Jan 2016, 15:24
*********** Assessor
<br> I am extremely disappointed at large with the assessment done by Robert for my vehicle which was changed twice and as he had left other items which resulted in an accident. most important his tone of voice towards me as a client - saying things like \ you are being ridiculous
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Santam's replyOfficial
25 Jan 2016, 15:32Hello Mihle_01,
We thank you for your posting above.
We can hear that you are not happy with the manner in which you were serviced by the assessor and the delay in processing your claim.
We will immediately investigate this matter and once concluded, we will revert back again to you.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We thank you for your posting above.
We can hear that you are not happy with the manner in which you were serviced by the assessor and the delay in processing your claim.
We will immediately investigate this matter and once concluded, we will revert back again to you.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,
Santam's reply25 Jan 2016, 15:32
Official
Hello Mihle_01,
We thank you for your posting above.
We can hear that you are not happy with the manner in which you were serviced by the assessor and the delay in processing your claim.
We will immediately investigate this matter and once concluded, we will revert back again to you.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We thank you for your posting above.
We can hear that you are not happy with the manner in which you were serviced by the assessor and the delay in processing your claim.
We will immediately investigate this matter and once concluded, we will revert back again to you.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,