SN
Sybella N

1 reviews | Active since Aug 2009

16 Oct 2024, 15:42

Inability to contact placing my safety at risk

My neighbour’s tree damaged my electric fence when it was blown over in a storm. She submitted a claim 2 weeks ago, but there has been no progress. Furthermore, it is impossible to get hold of Santam. I have been on hold with their call centre on multiple occasions.

0
Replies (2)
Santam
Santam's reply16 Oct 2024, 15:49
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
SN
Sybella N's update16 Oct 2024, 15:53
Reviewer Update
Or your call center could answer their phone. I am still on hold after 36m.