RC
Roxanne C

1 reviews | Active since Apr 2015

10 Sept 2026, 09:56

I would like to give Tasleem Bester from SANTAM INSURANCE a 5-star rating for the exceptional service I received during my recent claim

I would like to give Tasleem Bester from SANTAM INSURANCE a 5-star rating for the exceptional service I received during my recent claim. Tasleem was professional, friendly, helpful and extremely efficient throughout the entire process. He kept me informed, listened to my concerns and took the time to properly assess the circumstances of my claim. I particularly appreciated the way he handled the assessment of my item. He was thorough and professional, and ultimately the claim was resolved fairly and efficiently. The entire claims process was made so much easier because of Tasleem's excellent communication and willingness to assist. He is a real credit to Santam and deserves recognition for the way he handled my claim. Thank you, Tasleem, for your excellent service. I am extremely happy with the assistance I received and would happily recommend your service to other Santam clients.

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Replies (1)
Santam
Santam's reply10 Sept 2026, 10:03
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.