T
Thembakazi

1 reviews | Active since Jan 2026

23 Jan 2026, 17:48

I was today assisted by Khaya Gama

I was today assisted by Khaya Gama. What a perfect gentleman. Very pleasant; well mannered & respectful. Well informed and knowledgeable about the product at hand. A very rare skill you find in Customer services generally. Absolutely helpful and understanding of the elderly behavioral challenges. Yet another rare skill. Very patient and co_ operative. DEFINITELY ONE OF A KIND. Due to bad treatment I received from Santam last year on my motor vehicle accident claim, I was almost certain that I was cutting ties , after more than two decades of loyalty to the Santam. Khaya Gama has restored my confidence in the company. Thank you Khaya.

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Replies (1)
Santam
Santam's reply23 Jan 2026, 17:52
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.