AN
ABONGILE N
1 reviews | Active since Aug 2014
21 Jul 2015, 09:24
I want my premium back
I took out a house content policy with Santam. I have cancelled my policy via email because they wouldn't answer the calls, I would hold on for more than 5 minutes but still no response. The policy was cancelled before the 27th which is the day they deduct the premium but the debit order went through. I have not received the reversal of my money till this day. <br> <br> Can I please have my money back!!!
Helpful (0)
Replies (1)0
Replies (1)
Santam's replyOfficial
21 Jul 2015, 10:02Hello e935896,
We hereby acknowledge receipt of your posting above.
We are sorry to hear that you have cancelled your policy with us.
Please be advised that we will refer this matter to our accounts and underwriting departments to assist and advise accordingly.
We will be in contact once we have received their response.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting above.
We are sorry to hear that you have cancelled your policy with us.
Please be advised that we will refer this matter to our accounts and underwriting departments to assist and advise accordingly.
We will be in contact once we have received their response.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Santam's reply21 Jul 2015, 10:02
Official
Hello e935896,
We hereby acknowledge receipt of your posting above.
We are sorry to hear that you have cancelled your policy with us.
Please be advised that we will refer this matter to our accounts and underwriting departments to assist and advise accordingly.
We will be in contact once we have received their response.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting above.
We are sorry to hear that you have cancelled your policy with us.
Please be advised that we will refer this matter to our accounts and underwriting departments to assist and advise accordingly.
We will be in contact once we have received their response.
Thank you and kind regards.
Stephan Olivier
Client care media manager