I recently spoke with Sam at Santam, who assisted me with my concerns regarding a notification I received about a possible double deduction

I recently spoke with Sam at Santam, who assisted me with my concerns regarding a notification I received about a possible double deduction. He reassured me that only one premium payment would be deducted, along with a pro-rated amount at month-end, which put my mind at ease. His clear explanation and assistance were greatly appreciated. Sam was extremely professional, understanding, and compassionate throughout the process. Thank you, Sam , for your outstanding service and support. It is truly appreciated.