1 reviews | Active since Jun 2016
I GUESS THERE POLICY IS NO RESPONCE IS THE BEST RESPONCE
<p>AS A SANTAM CLEINT ON KNOW THAT I ALREADY PAY 60% MORE ON MY MONTHLY PREMIES THAN OTHER ACLAIMED INSURANCE COMPANYS. BUT YOU WOULD ATLEAST THINK THAT WITH THIS EXTRA FINANCIAL BACKING SANTAM HAV, THEY ATLEAST WOULD HAVE THE DESINCY TO CONTACT YOU IN THE EVENT OF A CLAIM TAKING ALMOST MORE THAN 3 WEEKS JUST TO EXPLAIN THE CURRENT PROBLEMS. BUT NO. NOTHING. I WOULD CALL IN TO THE ********** 911 EMERGANCY CLAIM LINE AND SPEAK TO A CONSULTANT. I WOULD EVEN GIVE MY SEL NUMBER TO CONTACT ME WHEN VODACOM DROPS US. BUT NO. THE SERICE IS BLUNT. LIKE A SPUR STEAK. AND IN THE EVENT OF THE ASSESOR APOINTED IS NOT ABLE TO BE CONTACTED NOTHING HAPPENS. EVEN MY BROKER IS TIRED OF CLAIM. ASPECIALY IF I CONTACT HIM EVERY DAY WHEN MY FRIDGE SMELLS LIKES A DIGS ASS AND MY FAMILY IS GETTING SICK BY THE DAY. ONE WOULD THING THAT A EVERY DAY ECENTIAL HOME ITEM AS A FRIDGE WOULD HIGH ON SANTAMS CLAIM PRIORITY LIST. BUT NO. SANTAM.</p>
Good day Christian,
Thank you for your post above. We are really sorry to hear about your frustration and bad experience.
We will have this matter immediately investigated and will get back to you as soon as we have concluded our investigation.
Thank you kindly.
Stephan Olivier
Client care media manager
Good day Christian,
Thank you for your post above. We are really sorry to hear about your frustration and bad experience.
We will have this matter immediately investigated and will get back to you as soon as we have concluded our investigation.
Thank you kindly.
Stephan Olivier
Client care media manager
