I DO NOT RECOMMEND SANTAM NOT EVEN FOR MY WORST ENEMY

If you are insured with Santam, it’s time you reevaluate your insurance. On the 18 March 2025, I got bumped by their client and since then I have been in contact with Santam to have my car repaired and boy are they moving me from pillar to pillar and not even one person will bother to communicate the progress until you follow up. Fast forward, on the 7th May I submitted all required documents, Santam went MIA into yesterday 19 May I’m following up, only for them to allocate a digital assessor whom is expected to give feedback within 10 days, ONLY TODAY. I had I not followed up with Santam yesterday, an assessor would still not be appointed. UNFORTUNATELY I do not have another 10 days let alone 1 day to deal with Santam! It’s been 60 days since the accident and still no resolution on the 3rd party claim.