Hustle-Free Claim Service for a ****** car

I know that it might be a little bit late but I told myself that when I get a chance I would write this report of appreciation to Santam.<br> <br> My first car got ****** back in October 2013 at the residential complex that I used to stay at in Ruimsig JHB. I found out that the car was missing around 6am and I was in a state of shock when I called Santam as I never thought that something like that could ever happen to me. First thing I did when I found out the car was missing was to call my insurance and told them what happened, and I must say the service that I got was superb. Desmond (Call Centre Agent) calmed me down and explained what I need to do in detail going forward. He also got me a courtesy car within hours even though it was a Saturday.<br> <br> Santam was also quick to process everything from admin work to paying out over R100k of the outstandng balance that I still had with the bank. <br> <br> I would like to just say thank you to everyone at Santam that played a role to the smooth running of my claim. Even though Santam more than doubled my monthly premium when I got my new car which I wasn't happy about. I am still grateful for the no-hustle-claim-process that I experienced with them