HORRIBLE SERVICE HORRIBLE CUSTOMER SERVICE

My sister was driving in her car when a client of Santam bumped her terribly only by God's grace my daughter, younger sisters and at the time- 8 month old nephew werent badly hurt. We logged the claim on the 20th January 2020. I spoke to Thando Nhlapo who kept on saying that her clients damages were to much and who is going to pay for our damages. at the moment our car is a right off. We have no vehicle. From a family car that we had since 2010 until January. I really believed people when they said that Santam is the best insurance, seems to be the worst when you are on the other side of the street.