TM
Tshanduko M
1 reviews | Active since Aug 2019
21 Aug 2019, 11:29
Horrible Service
The most horrible service I've EVER experienced in my life. I have a claim and I've been doing the run around calling them regarding my claim and they keep giving me numbers of people to call but their lines never go through. What kind of customer service is this? I'm being told to "keep trying", why can't the person allocated to my claim call me. You are so unprofessional and frustrating
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Replies (1)
Santam's replyOfficial
21 Aug 2019, 12:19Good day
Thank you for your post.
We note that you have not provided us with your claim/policy number.
We will be in contact with you shortly in order to obtain the necessary details.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
We note that you have not provided us with your claim/policy number.
We will be in contact with you shortly in order to obtain the necessary details.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Santam's reply21 Aug 2019, 12:19
Official
Good day
Thank you for your post.
We note that you have not provided us with your claim/policy number.
We will be in contact with you shortly in order to obtain the necessary details.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
We note that you have not provided us with your claim/policy number.
We will be in contact with you shortly in order to obtain the necessary details.
Thank you and kind regards
Kurt Koopman
Client Care Manager