Horrible Service continues...

<p>The attitude of Santam staff is **********. I’ve previously complained that Santam staff don’t communicate and respond to emails or correspondence. This appears to be a trend as I have now experienced this with 3 different individuals at Santam. I’m not sure if it is just a trend or if this forms part of training to ignore correspondence. All these problems I’ve experienced with 1 claim.</p> <p>The latest experience is with Mongamele Mzangwe (Santam). I’ve completed the Car Hire: Questionnaire and this was emailed to Mongamele Mzangwe. All the emails from me to him is on your records as it was emailed to ********** as well.</p> <p>I desperately need feedback on the car hire as my vehicle needs to go in for repairs but Mongamele Mzangwe is not responding and obviously ignoring my emails for car hire.</p> <p>Please assist with this urgently.as the people that has been suffering the most during the last two months about this is my 3 children for whom Santam obviously does not care. </p> <p>Please assist urgently.</p> <p> </p> <p>Henfred Pietersen</p>