LM
Leighton M

1 reviews | Active since May 2022

06 Feb 2025, 08:52

Horrible Admin and sign up

Very disappointed with the services provided to sign. For 3 weeks I've tried to sign up. They have tripled deducted me in the same month and got all 3 premiums incorrect. I've raised numerous emails and calls but they seem to unable to ratify the situation they caused. Imagine, a company this big, not being able to do premium collections correctly. So here I am, without insurance now because they cannot get their admin right and no I've spoken to , including superiors has cared. This company does not care about you, that I can promise

0
Replies (2)
Santam
Santam's reply06 Feb 2025, 08:57
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
LM
Leighton M's update06 Feb 2025, 08:59
Reviewer Update
We will see if you guys actually call. I've not been called back once in 3 weeks. I always have to call you. Terrible company honestly.