CC
Clint C
1 reviews | Active since May 2019
19 Jan 2023, 08:50
Hope less insurer
I am highly irritated with your service and your service provider first car rental. Firstly I am still waiting on my refund and not anyone from Santam has email or called me to ask if I have received my refund?
Secondly below I received this email to say I received a fine on the date of offence 12/11/2022?
Can someone please explain to me how this fine was allocated to me when i submitted my claim for theft 5/12/2022 and only received a courtesy car 06/12/2022!!!!!!
I requires urgent feedback!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Santam's replyOfficial
19 Jan 2023, 13:41Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply19 Jan 2023, 13:41
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's replyOfficial
19 Jan 2023, 14:19Good day,
The matter is being attended to by one of our client care managers.
Feedback will be provided in respect of the fine -- we believe contact was made with you in respect of the refund.
Kind regards
Client care
The matter is being attended to by one of our client care managers.
Feedback will be provided in respect of the fine -- we believe contact was made with you in respect of the refund.
Kind regards
Client care
Santam's reply19 Jan 2023, 14:19
Official
Good day,
The matter is being attended to by one of our client care managers.
Feedback will be provided in respect of the fine -- we believe contact was made with you in respect of the refund.
Kind regards
Client care
The matter is being attended to by one of our client care managers.
Feedback will be provided in respect of the fine -- we believe contact was made with you in respect of the refund.
Kind regards
Client care