GK
Gert K

1 reviews | Active since Nov 2019

25 Sept 2024, 10:19

Handling of my claim

I am very satisfied by the way Santam handled my motor vehicle claim, there agents were friendly, professional and thorough, no unnecessarily documentation. They advise me of accredited panelbeaters for me to choose the most convenient for me to reach, they appoint a consultant to assist me with the verification of the claim, a assessor were appointed and my claim approved very quickly. I found their feedback excellent , they kept me updated with the progress of my claim. I could see in the way they handle my claim, that every person was committed to deliver the best service, they really strive to deliver the best service possible and they achieved it, Well done to you all. I thank you, and I definitely will recommend Santam as the go to Insurer.

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Replies (1)
Santam
Santam's reply25 Sept 2024, 10:22
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.