YJ
Yandisa J

1 reviews | Active since Mar 2015

20 Oct 2023, 09:53

Great service from Santam insurance

I needed a no claims letter/letter reflecting that I was with Santam in 2019 and had cancelled my insurance. The assessor from my current insurance could not source this info. Spoke with a nice, professional lady - Nokuthula Mtombeni from Santam. She willingly assisted me, data was archived however she went an extra mile to ensure I was assisted and provided me with the information I needed. My line was also cut, and she called me back to ensure that I got assisted. Kudos to Santam for having such great employees.

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Replies (1)
Santam
Santam's reply20 Oct 2023, 09:56
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.