IA
Ishmael A
1 reviews | Active since Feb 2017
25 Apr 2023, 12:19
Great service from Itumeleng Lefakane
On the 9th of March I got into an accident with a Santam client and a claim was sent forward and my matter was handled by Itumeleng Lefakane, after a few weeks I got a settlement offer that was too low, I then spoke to her to explain and she told me it was some negligence from my side, to which I denied and had to prove, after that they sent another settlement offer that was better than the first one.
The assistance of Itumeleng calmed me down a lot as she explained throughout the process as to what was happening.
Thank you for your great service Itumeleng.
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Replies (1)Santam's replyOfficial
25 Apr 2023, 12:21Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
Santam's reply25 Apr 2023, 12:21
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
