MvH
Morné van Heerden

1 reviews | Active since Sept 2020

11 Aug 2022, 09:04

Great Service

Thank you Santam!

Santam sticks to their guns and really looks after their clients in their time of need.

I recently had three (3) claims in short succession. Unrelated, as one was for a car window that was damaged by a stone while driving and the others, a burst geyser and power surge damage to my tv.

The smartphone app made it so easy to register my claims and allowed me to view the progress made.

I feared that my claims might be rejected due to claiming in such short succession, albeit all legitimate claims. Santam validated my claims (as one would expect them to do on all claims) and processed my claims efficiently and without letting me feel as if they were doing me a favor by paying for the loss.

I received speedy no nonsense service on each of my claims. You really give me peace of mind.

Santam you rock!

#santamforlife #santamhasmyback

0
Replies (1)
Santam
Santam's reply11 Aug 2022, 09:12
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.