EE
Eugene E
1 reviews | Active since Feb 2013
03 Feb 2015, 14:19
Great Insurance and great service!!
My wife had an car accident last year October where the vehicle was a write off. Marelize Rossouw whom handled my claim was very quick in helping and sorting every thing out. With in 2 weeks my access and claim was paid in to my account.<br> <br> 17 December I had a break in at my house in Pretoria whilst on holiday and again Marelize Rossouw was assisting me with this claim. Very friendly and on point with the claim. I carried on with my holiday knowing Santam will sort every thing out even tough I'm 800km's away from home.<br> <br> I'm a very happy customer at Santam thanks to Marelize Rossouw with her positive attitude.
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Replies (1)Santam's replyOfficial
03 Feb 2015, 14:33Hello eugenee07,
We are very happy to hear about your wonderful experience and thank you for informing us thereof.
It is always wonderful to hear positive feedback from our clients about our service delivery and we pride ourselves in providing the best possible service to our clients.
We will most definately ensure that Marelize as well as her manager are informed of your wonderful experience as a result of these two claims.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We are very happy to hear about your wonderful experience and thank you for informing us thereof.
It is always wonderful to hear positive feedback from our clients about our service delivery and we pride ourselves in providing the best possible service to our clients.
We will most definately ensure that Marelize as well as her manager are informed of your wonderful experience as a result of these two claims.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Santam's reply03 Feb 2015, 14:33
Official
Hello eugenee07,
We are very happy to hear about your wonderful experience and thank you for informing us thereof.
It is always wonderful to hear positive feedback from our clients about our service delivery and we pride ourselves in providing the best possible service to our clients.
We will most definately ensure that Marelize as well as her manager are informed of your wonderful experience as a result of these two claims.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We are very happy to hear about your wonderful experience and thank you for informing us thereof.
It is always wonderful to hear positive feedback from our clients about our service delivery and we pride ourselves in providing the best possible service to our clients.
We will most definately ensure that Marelize as well as her manager are informed of your wonderful experience as a result of these two claims.
Thank you and kind regards.
Stephan Olivier
Client care media manager
