MM
Mulanga M

1 reviews | Active since Mar 2017

14 Jun 2023, 12:18

Great Customer service by Nontlahla and information sharing

I called to temporarily Change my overnight parking and that was done swiftly with Nontlahla; and she offered to add an additional person to be cover by the insurance at no additional cost, while the sales person who opened the policy didn't want to do it. I have peace of mind now knowing that both my husband and I are covered. I hope Santam service will always be like this in future.

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Replies (1)
Santam
Santam's reply14 Jun 2023, 12:21
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.