EB
Edwin B

1 reviews | Active since Dec 2011

03 Jun 2026, 11:39

Good Policy Renewal Experience

The call centre assistant, Lunga, really helped me very well with my policy renewal issue. Santam increases my premium annually by far more than inflation. Lunga helped me to bring it down to a reasonable amount with was our current inflation rate. He was helpful and pleasant,

0
Replies (1)
Santam
Santam's reply03 Jun 2026, 11:42
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.