Good morning all I've been with Santam for more than 3 years

Good morning all I've been with Santam for more than 3 years. And this is my first claim. I'm being treated like I'm busy with insurance *****. I received a call yesterday from Werner of which I made an appointment to meet with him tomorrow. But I'm sorry I will not meet with him. He called me yesterday and said his bakkie is broken. Does Santam only have one bakkie? And I need to meet him at the Santam branch in Bellville. I'm sorry but cancel the claim and cancel my insurance that I have with Santam. I'm not a *****ster nor will I ***** insurance claims. Leave everything and please cancel this with immediate effect. I will move my home insurance to Discovery. PLEASE PEOPLE DON'T USE SANTAM RATHER USE DISCOVERY. I will call Werner today and advise him that I won't come in tomorrow.