M
Michelle

1 reviews | Active since Oct 2025

28 Oct 2025, 10:57

Good day

Good day. I have for the last 3 months trying to put through a claim for my car that was smashed by one of your clients. This has been a dreaded process of me submitting all documents via the link and being in communication with Seipati Mashaha from third parties Administrator. They have given me the run around and all I am asking is that my claim gets resolved now 3 months later and no clear indication of where my claim process is I am tired of the lack of care or communication from Santam and their employees and absolutely disgusted in how things have been handled.

0
Replies (2)
Santam
Santam's reply28 Oct 2025, 11:22
Official
Good day

Thank you for your review.

In order for us to assist please provide us with the claim number in question.

Thank you and kind regards
Client care
Santam
Santam's reply10 Dec 2025, 14:14
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care