Good Customer Service: Nomawushe

I had a torrid time for 2 days trying to make a purchase with my Santam Credit Card at Takealot, and could not because it kept on Declining the Transaction. On all occassions I made contact with Santam, and they assured me there's money, so I should rather make contact with Takealot. I was sent from post to pillar, as Takealot also said the problem is not on their side.

This was all resolved by a Santam Customer Care Rep by the name of Nomawushe Gwarube, who identified the issue and rectified it. The relief I had with her assistance, as I had been sent from post to pillar by other Agents. Please do give a high-five for me to her, as she gave me relief. The issue has been resolved and my Item will be delivered today. All thanks to Nomawushe, who represented Santam very well :-)