SS
Sihaam S

1 reviews | Active since May 2011

19 Dec 2025, 10:25

Geyser Burst

I recently experienced a stressful situation when my geyser burst and water started draining through my ceiling, flooding my bathroom. I contacted Santam insurance and was relieved by how quickly and efficiently they assisted with processing my claim.

The assessor, Roxy Claasen, was a true professional and made the entire process seamless. Her prompt and efficient handling of the claim was truly appreciated during a time of crisis. I cannot thank her and the team at Santam enough for their excellent service and support.

I highly recommend Santam insurance for their quick response and excellent customer service. Thank you again for your assistance during a challenging time.

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Replies (2)
Santam
Santam's reply19 Dec 2025, 10:31
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team. 
Santam
Santam's reply19 Dec 2025, 10:32
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.