HS
HARALD S

1 reviews | Active since Mar 2019

14 Feb 2022, 13:33

Generic car windscreens fitted by insurance

After the second attempt to get a windscreen replaced for an original RAV4 windscreen, SANTAM managed to instruct the supplier to give a generic one, although my broker requested an original one. The generic, a Benmore windscreen, made in China, has distortions so bad, that you cannot drive a vehicle properly. This happened twice now. My question is - how many vehicles on South African roads have these windscreens fitted? They are a danger to anybody on the road, including the driver of the vehicle. If you have a generic ( low cost, so the insurance saves on the excess to be paid ), make sure, that your windscreen is clear of distortions.

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Replies (1)
Santam
Santam's reply14 Feb 2022, 13:56
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care