AV
Andre V

1 reviews | Active since Feb 2023

09 Feb 2023, 19:04

Garbage service

O where does one start? Absolute garbage service from *********** people.how does one have to renew your rental car 4 times and they’ve still not settled the vehicle financing party.each person has a different answer as to when the claim will be settled, my wife works in the insurance industry and basically had to tell the people how to do their job🙄.the funny part is that as im writing this review im realising that ill be walking to work tomorrow after dropping off the rental at Avis due to car hire not being extended because of their incompetence. O and Santam please don’t bother responding to this complaint because im sure everyone on this site can see the poor reviews that outweighs the good ,Get my car settled (via proof of payment to MFC) its been 31 days now, from tomorrow morning ill be launching complaints promptly to the hour on every social media platform i can find.

0
Replies (5)
Santam
Santam's reply09 Feb 2023, 22:25
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam
Santam's reply10 Feb 2023, 07:07
Official
Good morning sir,

Kindly provide us with your claim number to enable us to assist and investigate your concerns?
We cannot trace any policy using your ID number.

Thank you and kind regards
Client care
AV
Andre V's update10 Feb 2023, 07:23
Reviewer Update
O of course you can’t find it, you guys cant seem to find anything, see below claim
***
AV
Andre V's update10 Feb 2023, 07:30
Reviewer Update
I need this AOL to be settled with POP by 09h00
Santam
Santam's reply10 Feb 2023, 08:04
Official
Good day Andre,

This is a commercial policy thus why we could not find it using the ID number search.
The matter will be investigated and feedback provided.

Regards
Client care