DVDR
Dean Van Der Riet

1 reviews | Active since Mar 2013

01 Nov 2015, 09:00

Forcing For My Bank Details

Force me to give my bank details and hanging up while i am still talking.<br> I called for an quote, not to take the policy up with santam!<br> <br> And in the process he bad mouths Dail Direct And First For Woman Insurance Company,he told me they only do the under writing of your policy when you submit a claim so your chances of a sucsessfull claim is 50%.<br> He said Santam does the underwriting before you claim so there is no underwriting that takes place if you claim with Santam.

0
Replies (1)
Santam
Santam's reply02 Nov 2015, 08:03
Official
Hello deanvanderriet,

Thank you for your posting.

We can understand that you must be unhappy with the service you received.

We will investigate this matter and once concluded we will revert back to you.

Thank you and kind regards.

Stephan Olivier
Client care media manager