fire - paltry settlement

Item: Santam
Rating: 1
Author: V B

I hope SANTAM will do the right thing and payout any claims to farmers that have suffered from these fires. We were burnt out in 2010 and after 6 years of very expensive litigation a paltry settlement via an arbitration was awarded! They are the most awful insurance company!

Helpful (0)

Replies (3)

Santam's replyOfficial

22 Oct 2020, 10:54

Dear Veronica,

Thank you for your review.
We are really sorry to hear about your experience and the frustration and inconvenience caused.

The content of your review is noted and will we address and attend accordingly as per policy contract and conditions to any claims arising from these fire and damage sustained to property and/or crop.

Kind regards
Stephan Olivier
Client care media manager

Best regards,

Santam's reply22 Oct 2020, 10:54

Official

Best regards,

V B's updateReviewer Update

22 Oct 2020, 11:01

Stephan - do not bother as there is nothing that can be done. Just know that I will never NEVER promote/advise anyone to use SANTAM insurance.

V B's update22 Oct 2020, 11:01

Reviewer Update

Stephan - do not bother as there is nothing that can be done. Just know that I will never NEVER promote/advise anyone to use SANTAM insurance.

Santam's replyOfficial

22 Oct 2020, 11:08

Thank you Veronica,

Duly noted.

Kind regards
Stephan Olivier
Client care media manager

Best regards,

Santam's reply22 Oct 2020, 11:08

Official

Thank you Veronica,

Duly noted.

Kind regards
Stephan Olivier
Client care media manager

Best regards,

fire - paltry settlement

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