feel like i have committed a crime

Item: Santam
Rating: 1

I have had a claim for my s****** since the 21st and it has been through more than five different people and each person has requested more information. i have even had the investigative department question me. i feel like i have been treated like a ********. the have now request the vin number and number plate which is on record. time to find a new insurer

Helpful (0)

Replies (3)

Santam's replyOfficial

27 Jan 2023, 15:38

Good day,

Thank you for your review.
We are really sorry to hear about your bad experience thus far.

Please provide us with the claim number to enable us to investigate your concerns?

Thank you and kind regards
Client care

Santam's reply27 Jan 2023, 15:38

Official

's updateReviewer Update

27 Jan 2023, 17:41

OUR CLAIM NUMBER
***

's update27 Jan 2023, 17:41

Reviewer Update

OUR CLAIM NUMBER
***

Santam's replyOfficial

29 Jan 2023, 11:07

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Santam's reply29 Jan 2023, 11:07

Official

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care