False adverti*****t

This is about a recent Santam Direct Sales promotion, which stated that if Santam could not match my current insurance premium, I would receive a R500 Takealot voucher. On 4 September, I spoke to a consultant named Sanele. The quote I received was much higher than my current premium, and he requested that I send him my latest policy schedule, which I did on the same day. Since then, I have not received any further correspondence or feedback.